LUMI Wellness Smart Massager

Yes, the LUMI Wellness Smart Massager has been thoroughly tested for safety and efficacy. Thousands of satisfied customers have experienced excellent results.

Yes, the LUMI Wellness Smart Massager can also be used on other parts of your body for muscle toning, relaxation, pain relief, and muscle recovery.

Yes, the LUMI Wellness Smart Massager is safe and effective for a wide range of neck and back conditions.

Simply attach the massager to the neck or your desired body part. Then adjust the settings to your preference. The device is easy to use.

We recommend using the device for at least 15 minutes per day. However, people have already noticed a big difference when using the device a few times a week.

It is not recommended to use a Smart Massager if you have a pacemaker. Consult with a healthcare professional for guidance on what is safe to use.

It is not recommended to use a Smart Massager when pregnant. Consult with a healthcare professional for guidance on what is safe to use.

Yes, your purchase of the LUMI+ is backed by a 30-day guarantee. If you somehow decide the product is not for you after ordering then we’ll refund your money. For more information on how to return the LUMI+, please visit our Warranty & Returns policy page.https://lumiplus.com/pages/warranty-returns-policy

Yes, we do offer a 1-year defect warranty. If you have any issue with your LUMI+ hydrogen bottle, contact us at:contact@lumiplus.com

Your order will be shipped out from our warehouse within 1-2 business days after receiving your payment. An email confirmation sent when your order has been shipped out. The shipment reaches your doorstep in the stipulated timeline below. We try to keep the delivery times as fast as possible but due to manpower shortage, there could be a slight delay (1-2 weeks).

USA :- 

Standard Shipping:   4-8 business days   [Free USA Shipping]

Expedited Shipping: 2-4 business days [ Additional Shipping Fee: $29.90]

Canada:- 

Standard Shipping:   6-14 business days   [Free Canada Shipping]

Expedited Shipping: 4-8 business days [ Additional Shipping Fee: $29.90]**

Rest of World:-

Standard Shipping: 12-28 business days * [Additional Shipping Fee: $19.90]**

Expedited Shipping: 7-21 business days * [Additional Shipping Fee: $39.90]**

* Please note that the delivery time for international order (outside of USA) varies from country to country due to different custom regulation & clearance process.
* The custom clearance process may subject to duties, customs and value added tax which are not reflected in our prices.
Note: All items are delivered based on the  tracking number.  We will not held any responsibilities for losses of items that has marked as "delivered" but yet to receive by the receiver. 

Not applicable for domestic order within USA.

International order:
Every countries customs regulations are different and International orders are subject to duties, customs, and value added taxes which are not reflected in our prices. The recipient will be responsible for paying these charges upon receipt of your order. Please check with your local customs office for those charges. Some countries may be assessed an additional handling fee for brokering these payments prior to delivery within that country. LUMI+ is not responsible for any customs, duties or import fees (GST/VAT) associated with receiving your order. In the event that the customs duties are not paid for and the goods are shipped back, any return shipping fees will be the responsibility of the recipient.